If you are reading this, chances are you have heard about Bikes Direct and you are wondering if you should purchase a bike from them. In this review I am going to attempt to help you answer that question. In answering that question, I'm going to share some of the research I did that played a major roll in my decision to purchase a mountain bike from them, and I hope that this will help you decide whether or not to buy your next bike from them.
At first, I was really leary of Bikes Direct. I had read a lot of bad things about them, primarily in online forums, such as mtbr.com. However, what I discovered is that most people who said bad things about them didn't purchase a bike at all from them - they were just bad mouthing Bikes Direct because they don't carry "big names" like Trek or Specialized.
After doing more research on some of the bikes that Bikes Direct carries, I noticed that the parts that many of them had were as good or better than the parts you would get on a bike at the bike store, except you would save several hundred dollars for a similar bike. I also discovered that in some cases, their bikes were actually re-branded versions of name brand bikes like Fuji.
After doing more research, it seemed like most people who actually purchased form Bikes Direct were happy with their purchases, although things did go wrong, at times. For example, someone might be missing a small part that they need for their brakes, or they might have some other minor problem, which Bikes Direct promptly took care of.
In the end, I was able to conclude that Bikes Direct is good company, with quality products, that took care of its customers, so I placed an order for a mountain bike. Overall, I'm very happy with my bike. I will say that one of the drawbacks of ordering from Bikes Direct is that you need to do your own maintenance and adjustments, which can be very difficult if you are not very mechanically inclined. However, if you want to save some money, while still getting a quality bike, Bikes Direct is a great way to go!